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Values-Driven Business by Mal Warwick, Ben Cohen

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3 First things firstYOUR EMPLOYEES

Once upon a time, when our grandfathers wore knee pants, the Industrial Revolution was in full swing. “Efficiency experts” were the superstar management consultants of the era. They worked with managers in manufacturing, wholesale, and retail businesses alike to break down the physical aspects of work into irreducible motions that (as the saying went) “any trained monkey could perform.” Their ideal was to dumb down work, to make workers into true wage slaves, as interchangeable as widgets on the assembly line. Employees became commodities.

How much are employees worth?

Some of today’s businesses still conduct their affairs based on this antiquated and dehumanizing ideal. However, as the twenty-first century ...

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