Visual Basic 2005 for Programmers: Deitel Developer Series, Second Edition

21.6. Session Tracking

Originally, critics accused the Internet and e-business of failing to provide the kind of customized service typically experienced in “brick-and-mortar” stores. To address this problem, e-businesses began to establish mechanisms by which they could personalize users’ browsing experiences, tailoring content to individual users while enabling them to bypass irrelevant information. Businesses achieve this level of service by tracking each customer’s movement through the Internet and combining the collected data with information provided by the consumer, including billing information, personal preferences, interests and hobbies.

Personalization

Personalization makes it possible for e-businesses to communicate effectively ...