April 2011
Intermediate to advanced
504 pages
14h 51m
English
Reliability is a prime requirement for websites performing e-commerce activities. The inability of Web commerce systems to meet customers' demands when required and in a prompt and efficient manner can result in significant revenue losses and damage to the supplier's reputation.
In its reliability, availability, and maintainability (RAM) publication,7 the United States DoD defines reliability as “the probability of an item to perform a required function under stated conditions for a specified period of time.”
The reliability of a system depends on a number of factors, including the following items:
The RAM document also includes some of the following definitions associated with reliability:
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