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By the time you finish reading this chapter, there’s a good chance the content will be out of date. Really.

The Internet impacts our professional and personal lives on a daily basis, in countless ways. We text instead of talk on the phone. We get our news from websites or via feed. We blog, we email, we produce and publish our own videos. We shop. We critique. We collaborate. We have a million ways to get—and give—information.

The processes by which we get and give information have been in a constant state of change since the creation of the World Wide Web. Someone always seems to be announcing the next big social media tool or promoting the ...

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