ACKNOWLEDGMENTS
I must admit that this was the hardest book I’ve written yet. I thought that by the third time I’d have it all figured out. It turns out my optimism knows no bounds. My editor at Harvard Business Review Press, the brilliant Kevin Evers, has kindly defined me as a “discovery writer.” In other words, I follow my hunches. When science and data back it up, I keep pressing forward. If they don’t, I rethink my hypothesis. Kevin, thank-you for being my guide on this adventure—being open to the process and, as always, pushing me to be a better writer.
There’s a price to pay for marrying a perfectionist author who keeps promising to take a break from writing, only to start another book. But my husband, Jim, continues to show up for ...
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