book
Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I
by Paul Hayes
December 2020
Intermediate to advanced
270 pages
6h 20m
English
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Contents
What Is Quality and What Does It Entail?
Who Is the Publication Aimed at and How Could It Be Used?
Chapter 2 Quality and Manufacturing Industries
System Approaches to Conformance to Specifications
Scope and Boundaries of Quality
Central Role of the Specification
Eco-Parks and a New Industrial Revolution
Life-Cycle Perspective and Analysis
Chapter 3 Quality and Service Industries
What Is a Service Business or Organization?
Internal and External Customers
Going the Extra Mile and the Importance of Family
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