Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I
by Paul Hayes
Index
Accelerating change—from biology to technology, 14
Accountability, transparency, 160–161
Accreditation and certification, 173–176
Additive manufacturing, 20
Adelphia Communications Corp., 162
Adulteration and corruption, 57
Agile, 107
AI. See Appreciative inquiry
AI. See Artificial intelligence
Aim of control, 151
Alexander the Great 356 BC, logistics and supply chain, 177–178
American Productivity & Quality Center (APQC), 140
American Society for Quality (ASQ), 99, 139, 140, 150
Appreciative inquiry (AI), 74–75
APQC. See American Productivity & Quality Center
AR. See Augmented reality
Arthur Andersen, 162
Artificial intelligence (AI), 20, 23, 65, 103
ASQ Future of Quality Report 2015, 21
ASQ. See American Society for Quality
Audit, 124 ...
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