Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I
by Paul Hayes
References
Adair, J. 2001. “The Leadership of Jesus–and Its Legacy Today,” Canterbury Press, p. 208.
Alexander, C.P. November 1989. “The soft technologies of quality,” Quality Progress, pp. 24-28.
American Productivity & Quality Center. n.d. “Benchmarks on Demand.” https://www.apqc.org/what-we-do/benchmarking/benchmarks-on-demand.
American Society for Quality. n.d. “Benchmarking Studies.” https://asq.org/quality-resources/benchmarking-reports.
American Society for Quality. June 27, 2012. “Cost of Quality—Ask the Experts Page,” Ask the Standards Experts. https://asqasktheexperts.com/2012/06/27/cost-of-quality-coq/?msg=fail&shared=email.
American Society for Quality. June 2017. “2017 Software Showcase & Directory,” Quality Progress. http://asq.org/quality-progress/2017/06/software-quality/asqs-2017-software-showcase-directory.pdf ...
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