10 Steps to Successful Business Writing

INDEX

 

A action plans, 64, 65 active verbs, 40–41, 42, 46 active voice, 113–14 advancements,  career, 177–79 aesthetics,  77–80, 141–42 affect vs. effect, 114, 118 agreement, 105, 118–19 apostrophes,  113 approach, problem-solution-next step, 38–40, 46 attention, obtaining, 35–36, 47 audience, 7, 35–36, 43, 46–47, 83–91, 97–99 awkwardness, 24–25	culture,  176–77 customers, letters  to, 94–96, 154–56   D dangling participles, 108 dashes, 103 deep chopping, 32–33, 34 disagreements, 92–94 documents: aesthetics  for, 77–78; analysis of, 5, 11–12; outlines for, 16, 17, 19, 20–22; structured  process as, 19–20
B balanced structure,  54, 60 bottom line, 15, 17, 20 brainstorming,  17, 18–19, 20–22 breaks, 123–24 bullets, ...