RESOURCES
American Society for Training & Development. 2006. Bridging the Skills Gap: How the Skills Shortage Threatens Growth and Competitiveness ... and What to Do About It.Alexandria, VA: ASTD Press.
Carter, Bonnie, and Craig States. 1996. The Rinehart Handbook for Writers, 4th edition. Orlando, FL: Holt, Rinehart and Winston.
The Forbes Book of Great Business Letters. 2001. New York: Black Dog & Leventhal.
Goldstein, Norm. 2004. The Associated Press Stylebook. New York: Basic Books.
Stovall, James Glen. 2006. Writing for the Mass Media, 6th edition. Boston: Pearson Education.
Strunk, William Jr., and E. B. White. 2000. The Elements of Style, 4th edition. Needham Heights, MA: Allyn & Bacon.
Zinsser, William. 2006. On Writing Well, 30th ...
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