April 2009
Intermediate to advanced
320 pages
8h 57m
English
book
101 Tough Conversations to Have with Employees: A Manager’s Guide to Addressing Performance, Conduct, and Discipline Challenges
by Paul Falcone
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CHAPTER 9SubstandardCommunication Skills
Arguably the most important skill that workers need to excel in their careers lies in their communication abilities. Survey after survey finds that employers look to staffers’ communication skills above all else to ensure that business progresses without undue interruption. Still, it’s more than just how well someone speaks when spoken to when it comes to communication. More often, it has to do with a level of awareness or sensitivity in terms of feeding information up to management and keeping senior leaders in the know, lest they find out about surprises from individuals outside the group.
Yet, there is even a further issue of concern regarding communication abilities: the record being set by employees ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.