Part VI–Employee Engagement Communications
153
36
Engaging Knowledge Experts
Activity Description Time Guideline: 45 minutes
Purpose
To emphasize the point that all the knowledge in an organization is not at the top depending on the subject
Description
Models are introduced describing where knowledge about a particular problem in an organization might
be found.
Resources
Handouts 36.1, 36.2, and 36.3
Presentation
• Begin the activity by asking the question where’s the knowledge in your organization?
• Distribute copies of Handout 36.1 to participants or make an overhead transparency of the handout to
display. Review this knowledge scale and emphasize that it would be different for every problem or issue
that an organization might face. ...