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50 Arten, Nein zu sagen
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50 Arten, Nein zu sagen

by Robbin Schuurman, Willem Vermaak
December 2020
Intermediate to advanced
176 pages
3h 32m
German
dpunkt
Content preview from 50 Arten, Nein zu sagen

Für welche Stakeholder nutzen Sie dieses Nein?

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Abb. 4–2Anwendungsempfehlung für das Nein aus Sicht des Kunden/Anwenders

Wäre es nicht großartig, wenn Sie dieses Nein aus Sicht des Kunden/Anwenders immer benutzen könnten? Jedem von uns ist doch klar, dass es darum geht, Kunden und Anwendern Wert zu liefern, oder? Leider ist das nicht in jeder Situation der Fall. Diese Form von Neinsagen ist zumindest für eine spezielle Stakeholder-Gruppe ungeeignet – für die Kunden und Anwender selbst. Sie werden wohl nicht zu Kunden sagen, dass Sie etwas deshalb nicht tun werden, weil sie (die Kunden) es nicht wollen. Das wäre doch etwas speziell. Diese Kategorie, ...

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Publisher Resources

ISBN: 9781098128531