Accelerate

CHAPTER 15

THE DATA FOR THE PROJECT

This project started with a desire to understand how to make technology great and how technology makes organizations better. Specifically, we wanted to investigate the new ways, methods, and paradigms that organizations were using to develop and deliver software, with a focus on Agile and Lean processes that extended downstream from development and prioritized a culture of trust and information flow, with small cross-functional teams creating software. At the beginning of the project in 2014, this development and delivery methodology was widely known as “DevOps,” and so this was the term we used.

Our research design—a cross-sectional data collection¹ for four years—recruited professionals and organizations ...