CHAPTER 16
HIGH-PERFORMANCE LEADERSHIP AND MANAGEMENT
By Steve Bell and Karen Whitley Bell
“Leadership really does have a powerful impact on results. . . . A good leader affects a team’s ability to deliver code, architect good systems, and apply Lean principles to how the team manages its work and develops products. All of these,” the research shows, “have a measurable impact on an organization’s profitability, productivity, and market share. These also have an impact on customer satisfaction, efficiency, and the ability to achieve organizational goals.”1 Yet, Nicole, Jez, and Gene also observe that “the role of leadership on technology transformation has been one of the more overlooked topics in DevOps.”
Why is that? Why have technology practitioners ...
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