CHAPTER 5

Virtual Competence

What Is Virtual Competence?

Virtual work is indicated by performance on assignments away from a traditional office or workspace using electronic technologies or when workers are free to choose to allocate their work time between multiple distant locations, in addition to spending a portion of their work week in the traditional workspace (Golden and Veiga 2008). This work arrangement has become more common in the United States and worldwide, especially since the outbreak of the COVID-19 pandemic in early 2020. While virtual work may have begun in clerical or telephone-tied occupational roles, it is common now among many professions as indicated by the growing number of major corporations permitting most of their employees ...

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