Preface
Enterprise IT has mostly underperformed. It’s been a struggle to deliver IT-as-enabler, to say nothing of IT-as-differentiator. Partly as a result, it is common to hear of strained relationships between business and IT. This doesn’t augur well for digital transformation initiatives. I submit that a prime reason for the sorry state of affairs is poor organization design. A June 2014 McKinsey Global Survey1 also bears this out. It found at larger companies that structural issues are viewed as the top hurdle to meeting digital goals.
1. http://www.mckinsey.com/insights/business_technology/the_digital_tipping_point_mckinsey_global_survey_results
Organization design is traditionally considered from an industry-agnostic point of view. Although ...
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