CHAPTER 9: JUST SIT THERE AND TAKE IT

The next day I got an invite to a meeting with Ricardo, my manager, and I was late.

I bolted in through the entrance, flashed my ID at the guard and ran it through the ID scanner, then quick-walked to my meeting with Ricardo. With all the coffee I’d had in the last hour, it was all I could do not to run there, just for the fun of it.

Ricardo was sitting in his office waiting for me when I arrived. I think it was the first time he’d ever gotten to a meeting before me … even his own meetings. Worse, he had the look of someone who’d just received a very thorough and professional beating by his management – everyone knows that look.

I didn’t bother to knock. I just stepped into his office and sat down in a chair ...

Get Availability and Capacity Management in the Cloud now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.