February 2020
Intermediate to advanced
146 pages
3h 22m
English
Content preview from Behind the Scenes of Health CareBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Contents
Preface
Chapter 1Culture and Employment
Chapter 2Motivation
Chapter 3Organizational Commitment
Chapter 4Culture, Subculture, and Attribution
Chapter 5Health Care Organizational Culture Disruption Case Study
Chapter 6Frontline Health Care Employee Motivation and Commitment Study
Chapter 7Shifts in Health Care Culture and Delivery of Care
Chapter 8The Study on Bedside Engagement and Patient Experience Feedback
Chapter 9Model and Application
Chapter 10Leading and Managing within Constructs
Appendix A: Motivation Factors and Affective Commitment Survey Instrument
Appendix B: HCAHPS Survey Instrument
Appendix C: Employee Engagement Survey Sample
Glossary
Bibliography
About the Author
Index
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.