INDEX

A

Absenteeism as quantitative measure, 86

Accountability: areas for improvement, 505; implementation success and, 326; for individual learning, 410; leadership development and, 230; in management practices, 368371, 430

Ackerman, Linda, 521

Acquisition. See Mergers

Action learning: analysis of companies using, 493; J&J study, 241243; leadership development through, 231232; lessons learned, 248250; as tool, 189190. See also Training and development

Action plans. See Development plans

Advanced Micro Devices case study, 306336

Advisory board. See Steering committees

Aesop, 522

Allaire, Paul, xiv, 160, 165

Allstate Insurance case study, 337355

American Society for Training and Development (ASTD), 50

Analysis. See Data analysis; Gap analysis; ...

Get Best Practices in Organization Development and Change: Culture, Leadership, Retention, Performance, Coaching now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.