Chapter 8 Summary
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8-1 Understand the main theories of motivation and how these have changed the work environment.
Managers can increase motivation and foster flow. Flow is a state of feeling completely involved and focused on a task. Keeping employees intellectually engaged, removing distractions, encouraging creativity and flexibility, and supporting employees in all aspects of their lives builds motivation.
Maslow’s hierarchy of needs describes motivation as a response to a progressive set of needs for physiology, safety, belonging, esteem, and self-actualization.
McClelland’s three needs theory states the main motivators are the need for achievement, affiliation, and power.
Herzberg broke the idea of motivation into two categories: ...
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