Chapter 10. Change Process Models

 

I have never been lost, but I will admit to being confused for several weeks.

 
 --Daniel Boone

Traveling into new territory centuries ago must have been extremely challenging and scary, to say the least. The first pioneers had no maps, no way to know whether food, water, or hostile enemies were around the next bend or over the next mountain. They assumed that opportunity lay ahead but had no way of knowing whether their route was going to get them there, wherever "there" was.

Navigating organizational transformation over the past few decades has been a similar experience for adventuresome leaders and consultants alike. Change leader pioneers have had few maps and little reconnaissance information to support their ...

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