Chapter 11. Learning vs. Performance: The Psychology of Transfer
Most researchers agree that transfer of learning seldom occurs
EVEN IF YOU SUCCESSFULLY
build new mental models in long-term memory, when new knowledge and skills fail to transfer to the work environment, your efforts have failed. In this chapter, I summarize the psychological basis for transfer of learning to provide background for the transfer training methods described in Chapter 12. The topics include:
Transfer: The bridge from training to performance
Four tales of transfer failure
Causes of transfer failure
General versus specific theories of transfer
Near-, moderate-, and far-transfer tasks
Surface versus deep structure of tasks
Transfer: The Bridge from Training to Performance ...
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