August 2021
Beginner to intermediate
388 pages
12h 7m
English
book
Business Analysis Techniques, 3rd Edition
by James Cadle, Debra Paul, Jonathan Hunsley, Adrian Reed, David Beckham, Paul Turner
Content preview from Business Analysis Techniques, 3rd Edition
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LIST OF ABBREVIATIONS
4As aim, audience, arrangement, appearance
7Ss shared values, strategy, structure, systems, style, staff, skills
ARM availability, reliability and maintainability
ATM automated teller machine
BA business analyst
BAM business activity model
BASF BA Service Framework
BATNA best alternative to a negotiated agreement
BCA benefit–cost analysis (see also CBA)
BCG Boston Consulting Group
BPMN business process model and notation
BSC balanced scorecard
CATWOE customer, actor, transformation, world view, owner, environment
CBA cost–benefit analysis (see also BCA)
CPPOLDAT customer, product, process, organisation, location, data, application, technology
CIA control, influence, accept
CMS contact management system
CRUD create, read, ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.