Chapter 3. The Five Practices of Exemplary Leadership
James M. Kouzes
Barry Z. Posner
Through our studies of personal-best leadership experiences, we've discovered that ordinary people who guide others along pioneering journeys follow rather similar paths. Though each case was unique in expression, each path was marked by common patterns of action. Leadership is not about personality; it's about practice. We've forged these common practices into a model and offer it here as guidance for leaders as they work to keep their own bearings and guide others toward peak achievements.
When getting extraordinary things done in organizations, leaders engage in these Five Practices of Exemplary Leadership:
Model the Way.
Inspire a Shared Vision.
Challenge the Process. ...
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