January 2008
Intermediate to advanced
624 pages
15h 44m
English
Content preview from Business Leadership: A Jossey-Bass ReaderBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 16. Knowledge Management Involves Neither Knowledge nor Management
Marc S. Effron
The death knell for knowledge management (KM) as a concept was sounded with a Wall Street Journal article chronicling McKinsey & Co.'s failure to manage its "knowledge" successfully. The article quotes from an internal McKinsey report that says despite having the requisite systems in place, "the ability of our consultants to tap into and effectively leverage our knowledge is poor....Our knowledge base is mixed in quality and poorly structured. It takes much too long to find the right knowledge, and in many cases, the best existing knowledge is not identified and brought to the client."[74] If the world's most prestigious consulting firm could not successfully ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.