Part 1. Framing the Issues: What Is Leadership?

The chapters in Part One offer answers to the basic question, What is leadership? They remind us that leadership is a complex social process, rooted in the values, skills, knowledge, and ways of thinking of both leaders and followers. Leadership always involves adaptive change, as Ronald Heifetz notes in the Foreword to this volume, and we think too simply when we equate leadership with the search for a simple answer to a current problem. Leaders help us understand our current reality and forge a brighter future from it. They see new opportunities, and manage a complex interactive process that supports individual and collective growth. In the process of this work, leaders face critical choices based ...

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