Change management is a challenging and continuous process
that requires a particular skill set for both leaders and
managers. It is essential
for leaders and change agents to
understand and address the five most important questions:
Why? What? Who? How? When?
Inside, you’ll learn the concept of change management,
its impact on the company’s business performance and
sustainability, and the relevant issues associated with it.
The author highlights the importance
of sustainable development,
including economic, environmental, and social
elements and introduces different types of changes including
planned, unplanned, incremental/marginal, transitional,
and transformational ones.
Various models of planned and unplanned changes are
featured, including leaders as change agents; the concept
of resistance, reasons, sources, and forms of resistance to
change; definitions of values, attitudes, personalities, and
perceptions of individuals; and how these determinants
affect individuals’ behaviors, attitudes, and responses
toward organizational change. Several organizational
examples are provided throughout the book to illustrate
how high-performance organizations grow their business.