Chapter 5

People Behaviors and Organizational Culture for Change and Sustainability

This chapter discusses values, attitudes, personalities, and perceptions of individuals, and how these determinants affect individuals’ responses toward organizational change. It also discusses the concept and the importance of organizational culture, and how organizational culture affects a change process. Stakeholder engagement, organizational culture theories, and human resource management theories and practices would be powerful tools to help organizations address employees’ negative response to change.

People’s Values, Attitudes, Personalities, and Perceptions

Individuals have their own set of values, attitudes, personality, and perceptions toward change ...

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