March 2022
Intermediate to advanced
400 pages
10h 10m
English
Content preview from Cloud Computing, 2nd Edition
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Understanding Service-Level Agreements
When you sign a service agreement with a cloud-based solution provider, your agreement will normally contain a clause called a service-level agreement (SLA). The SLA defines the level of service that the cloud-based company must provide. Common components of an SLA include MTBF, uptime percentage, throughput, and other performance benchmarks. Before you enter into an agreement, pay close attention to the details of the SLA.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.