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CMMI® for Services: Guidelines for Superior Service, Second Edition
book

CMMI® for Services: Guidelines for Superior Service, Second Edition

by Eileen C. Forrester, Brandon L. Buteau, Sandy Shrum
March 2011
Intermediate to advanced
800 pages
18h 57m
English
Addison-Wesley Professional
Content preview from CMMI® for Services: Guidelines for Superior Service, Second Edition

Integrated Work Management: A Project and Work Management Process Area at Maturity Level 3

Purpose

The purpose of Integrated Work Management (IWM) is to establish and manage the work and the involvement of relevant stakeholders according to an integrated and defined process that is tailored from the organization’s set of standard processes.

Introductory Notes

Integrated Work Management involves the following activities:

• Establishing the defined process at work startup by tailoring the organization’s set of standard processes

• Managing the work using the defined process

• Establishing the work environment for the work based on the organization’s work ...

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Publisher Resources

ISBN: 9780132700498Purchase book