March 2011
Intermediate to advanced
800 pages
18h 57m
English
book
CMMI® for Services: Guidelines for Superior Service, Second Edition
by Eileen C. Forrester, Brandon L. Buteau, Sandy Shrum
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Index
A
Accept the Acquired Product practice, 520–521
Acceptable service levels documentation, 532
Acceptance criteria, 682
Acceptance procedures for acquired products, 520
Acceptance reviews and tests documentation, 521
Acceptance testing, 682
Access control
archived data, 651
configuration management, 298
Accuracy checks for measures, 372
Achieve Specific Goals goal, 193
Achievement profiles
defined, 682
vs. target profiles, 60
Acquired products
accepting, 520–521
configuring, 292
transition of, 521–522
Acquirers, 682
Acquisition Mini Team, 678
Acquisition process, 682
Acquisition strategy, 682
Acquisition types, 511–512
Acquisitions Requirements Development (ARD), 87
Acronyms, 669–671
Action plans
establishing, 396–397
implementing, 397–398 ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.