March 2011
Intermediate to advanced
800 pages
18h 57m
English
book
CMMI® for Services: Guidelines for Superior Service, Second Edition
by Eileen C. Forrester, Brandon L. Buteau, Sandy Shrum
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Footnotes
Preface
1. There are CMMI models that focus on the development of products and services (CMMI for Development) and on the acquisition of products and services (CMMI for Acquisition). See the CMMI website for more information about these members of the CMMI Product Suite (www.sei.cmu.edu/cmmi/).
2. A constellation is a collection of CMMI components that are used to construct models, training materials, and appraisal related documents for an area of interest (e.g., development, acquisition, services).
3. A process area is a cluster of related practices in an area that, when implemented collectively, satisfies a set of goals considered important for making improvement in that area. This concept is covered in detail in Chapter 2.
Chapter ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.