Service Relationship Considerations
Why Is a Service Relationship Different?
This publication opened by stating that in many ways achieving successful innovation between a client and service provider as part of a service relationship should be little different to any two organizations who make a conscious decision to pool capabilities and do something new or different to drive value for both parties. While this is true, there are a number of key considerations that need to be taken into account in terms of the particular context and nuances of a service relationship, which come with a balance of advantages and disadvantages.
This chapter describes a number of these key considerations, which should be carefully considered when developing ...
Get Collaborative Innovation now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
