CHAPTER 7

Innovation Evolution

Introduction

By definition, innovation isn’t something which stands still. There are always new things to learn and new ways in which clients and service providers can work together to achieve ever more successful outcomes from driving collaborative innovation throughout the life cycle of their relationships.

When developing this publication, I wanted to share some of the newer things out there, which have made a significant impact in recent times and will continue to do so in the future. As I was thinking about this, I was aware there were so many items I could include but I’ve made a decision to focus on three.

I’ve seen clients and service providers use each of these items, often in combination, to very good ...

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