October 2019
Beginner to intermediate
208 pages
2h 58m
English
Content preview from Communication
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Index
- absolute terms 165
- acknowledgment 149–50
- Action on Hearing Loss 29
- active communicators 11, 27, 70
- active listening xii, 52–7, 58, 61, 70–3, 127, 167–8
- advice
- age, communication styles 9–10
- ahs, ers and ums 33
- Alice's Adventures in Wonderland (Carroll) 23
- ‘always’ 162
- Alzheimer's Society 60–1, 83–4
- ambiguous speech 8
- Amnesty International 152–4
- ‘and’ not ‘but’ 160–1
- anxiety, overcoming 108–9
- appreciation, expressing 135
- arguments, listening to both sides 154
- Aristotle 142, 143
- assertive communication xi
- assumptions 15–17, 61–2, 71, 150
- autistic people 30, 31, 67–8
- Awdish, Rana 145
- backfire effect 151–4
- bad news, giving 128–31
- banter 18
- barriers to communication see miscommunication
- beat method 32
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.