THE EDITOR

Louise L. Liang, MD, serves as an executive consultant to Kaiser Foundation Health Plan and speaks, writes, and consults on a broad set of health care issues including electronic information systems, quality, safety, service, and practice redesign. From 2002 to 2009, she served as senior vice president, Quality and Clinical Systems Support, Kaiser Foundation Health Plan and Kaiser Foundation Hospitals, Inc. Working with leaders throughout Kaiser Permanente, she oversaw the national quality agenda to ensure that members received excellent care and service. She led the development and implementation of Kaiser Permanente HealthConnect, a $4 billion-plus organization-wide electronic health record and administrative system to support continuity ...

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