May 2010
Intermediate to advanced
272 pages
8h 11m
English
book
Connected for Health: Using Electronic Health Records to Transform Care Delivery
by Louise L. Liang, Donald M. Berwick MD MPP
Content preview from Connected for Health: Using Electronic Health Records to Transform Care Delivery
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CHAPTER TWO
IMPLEMENTATION THROUGH COLLABORATION
By Donna Deckard and Pamela Hudson
Chapter Summary
This chapter provides an overview of the key factors integral to the successful implementation of KP HealthConnect and to the change in organizational culture that accompanied and enabled it at Kaiser Permanente. It tells the story of the design and implementation of KP HealthConnect, beginning in 2003, and highlighting the key success factors. Finally, it concludes with a number of lessons learned, many of which will be relevant to any health care organization considering a large-scale information technology (IT) implementation.
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