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Connected for Health: Using Electronic Health Records to Transform Care Delivery by Donald M. Berwick MD MPP, Louise L. Liang

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A CASE STUDY

DEPLOYING KP HEALTHCONNECT IN COLORADO

Enabling a Rapid and Successful Launch

By John H. Cochran, MD

The promise of information technology as an improvement tool in health care can only be realized long after the systems are selected, designed, and implemented. At that point, one comes to understand that success requires a greater focus on the commitment and enthusiasm of the people who will use the system than on the technology itself.

The importance of people and leadership in successfully deploying an electronic health record was one of the key learnings from the Colorado Permanente Medical Group's transition to KP HealthConnect ...

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