May 2010
Intermediate to advanced
272 pages
8h 11m
English
book
Connected for Health: Using Electronic Health Records to Transform Care Delivery
by Louise L. Liang, Donald M. Berwick MD MPP
Content preview from Connected for Health: Using Electronic Health Records to Transform Care Delivery
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CHAPTER EIGHT
MAKING HEALTH PERSONAL
By Kate Christensen, MD, and Anna-Lisa Silvestre
Chapter Summary
Kaiser Permanente's early development of the electronic health record intersected with separate initiatives for using the Internet and the Web to improve member service and patient care. The convergence of these efforts was to add significant new functionality and value to the EHR by providing an online portal through which members and patients could directly access their medical records and a variety of online health tools and information. This chapter discusses the challenges of that convergence and how the organization and its members are ...
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