September 2019
Beginner
192 pages
4h 52m
English
Content preview from Customer-Driven DisruptionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
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CUSTOMER-FOCUSED STRATEGIES NEEDED TO AVOID DISRUPTION
TO AVOID DISRUPTION, IT’S not enough to understand customer needs—you have to devise strategies to address them. Too many leaders focus instead on investors and increasing short-term stock prices. Of course, companies must increase long-term shareholder value. But the way to do that is not through short-term, investor-focused strategies but by longer-term strategies for keeping customers happy.
Most leaders understand that they have to deliver what customers need, but their companies’ incentives and compensation don’t support that and their short tenure exacerbates the need for short-term performance. Most U.S. executives are rewarded with excessive stock awards and stock options with two ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.