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Customer Service Training 101, 3rd Edition by Renee Evenson

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CHAPTER

10

Being the Best You Can Be: The Total Package

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ALWAYS LOOK FOR WAYS TO MAKE YOURSELF BETTER

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Ready, set? Before you go, there is just one more step to take. You have read an entire book devoted to helping you give exceptional customer service. This last chapter is devoted to you, to help you be the best you can be in everything you do.

CUSTOMER SERVICE IS BEING THE BEST YOU CAN BE EVERY DAY

When you focus on being your best every day, good things happen. People will notice. They will respond more positively. They will respect you. You ...

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