Digital Operating Model

Digital Operating Model

by Rajesh Sinha
Released August 2022
Publisher(s): Wiley
ISBN: 9781119826835

Read it now on the O’Reilly learning platform with a 10-day free trial.

O’Reilly members get unlimited access to books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial

Book description

Build your company’s next-generation growth strategy by using emerging technologies to disrupt your field and energize your business

In Digital Operating Model: The Future of Business, digital strategist and execution expert Rajesh Sinha delivers a robust and practical operating blueprint for digital transformation. Applicable to any industry, any size company, this playbook helps executives, professionals, managers, founders, owners, and other business leaders understand the importance and realize the benefits of a digital future for their companies—all without having to spend massive amounts of money in the process.

The author explores effective methods to create multiple digital accelerators, develop cultural alignment that fosters innovation and delivers rapid solutions, and shares insights into the new mantras of our goods-and-services on-demand economy. Readers will also find:

  • Step-by-step guidance to implementing a digital platform strategy that leads to exponential business growth
  • Methods for designing and applying new businesses processes that create better experiences internally for your teams and externally for your customers and customers’ customers, which also leads to exponential business growth
  • Real-life examples and case studies of businesses that have achieved successful digital acceleration and grown dramatically in the process

Digital Operating Model shows readers how to meet their professional objectives while realizing profound transformation that offers innovative and durable differentiation both in terms of purpose and profits.

Table of contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. Preface
    1. NOTE
  6. Acknowledgments
  7. PART I: THE IMPOSSIBLE IS POSSIBLE
    1. CHAPTER 1: Your Mantra for Success
      1. DOM AS YOUR GUIDE
      2. YOUR BUSINESS AS A PLATFORM
      3. A NEW WORLD
      4. DISRUPTION AND OPPORTUNITIES
      5. THE FACE OF DISRUPTION TODAY
      6. HISTORY REVISITED
      7. A MARATHON STEP-BY-STEP
      8. PATHWAYS TO GROWTH: A ROUNDUP
      9. NOTES
    2. CHAPTER 2: DOM in Motion
      1. WHY TAKE THE JOURNEY?
      2. CHANGING DEMOGRAPHICS
      3. EXPLORE/EXPLOIT/DISRUPT
      4. ENTREPRENEURIAL/DIGITAL MINDSET VERSUS LINEAR MINDSET
      5. DATA OWNERSHIP
      6. NETWORK EFFECT/PLATFORM EFFECT
      7. ROI VERSUS THE NEW ROR
      8. WHAT ABOUT THE CLOUD?
      9. PATHWAYS TO GROWTH: A ROUNDUP
      10. NOTES
    3. CHAPTER 3: The New Normal
      1. DOM IS A MUST
      2. WHEN IT WORKS AND WHEN IT DOESN'T…
      3. DIGITAL CULTURE MINDSET
      4. THE BUSINESS PLATFORM
      5. INNOVATION
      6. ONE STEP AT A TIME
      7. PEOPLE OPERATING DIGITALLY
      8. RULES OF ENGAGEMENT
      9. PATHWAYS TO GROWTH: A ROUNDUP
      10. NOTES
    4. CHAPTER 4: DOM in Motion/Small-to-Midsize Company
      1. UPENDED
      2. WITH THE FUTURE IN MIND
      3. NEW CHALLENGES
      4. ADVICE FOR OTHERS ON THE DOM JOURNEY
      5. NOTES
  8. PART II: BECOME THE DISRUPTOR
    1. CHAPTER 5: Building Your Digital Road Map
      1. DIFFERENT JOURNEYS
      2. DATA QUALITY A DIFFERENTIATOR
      3. HOLISTIC APPROACH
      4. DOM IN MOTION
      5. YOUR DIGITAL QUIZ
      6. DIGITAL RESILIENCY
      7. BUILDING YOUR ROAD MAP
      8. PATHWAYS TO GROWTH: A ROUNDUP
    2. CHAPTER 6: Unleashing the Power of Your Business Platform
      1. MEASURING YOUR PROGRESS: EXPLORE/EXPLOIT/DISRUPT
      2. THE INDIAFIRST LIFE JOURNEY
      3. THE COMMONALITIES
      4. CULTURE/MINDSET
      5. BUSINESS PLATFORM
      6. DOM IN MOTION: WHERE TO BEGIN
      7. INNOVATION
      8. PRE-ASSESSMENT
      9. NOW IT'S YOUR TURN TO BUILD A BUSINESS PLATFORM
      10. PATHWAYS TO GROWTH: A ROUNDUP
    3. CHAPTER 7: DOM in Motion/Mid- to Large-Size Company
      1. A DIFFERENT APPROACH
      2. UNLEASHING THE POTENTIAL
      3. DOM IN MOTION
      4. A DETAILED LOOK AT THE DOM JOURNEY
      5. MANTRAS FOR SUCCESS
  9. PART III: DON'T GET DISRUPTED
    1. CHAPTER 8: Crisis Creates Opportunity
      1. FAILURE IS A PART OF SUCCESS
      2. PROBLEMS AND SOLUTIONS
      3. THE IT DISCONNECT
      4. KEEP IT SIMPLE
      5. WISDOM OF HINDSIGHT
      6. FROM THE TOP
      7. GETTING TO THE NEXT LEVEL
      8. REGULATORY STUMBLING BLOCKS
      9. SECURITY CONCERNS
      10. PATHWAYS TO GROWTH: A ROUNDUP
      11. NOTES
    2. CHAPTER 9: Outsmarting the Competition
      1. DISRUPT OR BE DISRUPTED
      2. THE SCIENCE OF BUSINESS PLATFORM AND DATA
      3. NEWEST EVOLUTION
      4. DELIVERING TO CUSTOMERS
      5. DEVIL IN THE DETAILS
      6. MORE CHALLENGES, PLATFORM SOLUTIONS
      7. GAME CHANGERS: AI AND MACHINE LEARNING
      8. PATHWAYS TO GROWTH: A ROUNDUP
      9. NOTES
    3. CHAPTER 10: DOM in Motion: Business Platform Success
      1. PLATFORM POWER
      2. DISRUPT OR BE DISRUPTED
      3. THE MASTER
      4. SIMILAR CHALLENGES
      5. NOTES
  10. PART IV: THE FUTURE IS HERE
    1. CHAPTER 11: Maintain Your Forward Momentum
      1. INTELLIGENT BUSINESS PLATFORM
      2. HYPER-PERSONALIZATION
      3. HUMAN AND MACHINE
      4. FULL POTENTIAL
      5. TODAY IS HERE
      6. INTERNET OF THINGS (IoT)
      7. CHANGE IS INEVITABLE
      8. BLOCKCHAIN
      9. MACHINE LEARNING AS A SERVICE (ML AS A SERVICE)
      10. DEEP LEARNING
      11. ROBOTICS AND AUTOMATION
      12. LOOKING AHEAD
      13. PATHWAYS TO GROWTH: A ROUNDUP
      14. NOTES
    2. CHAPTER 12: The Decades Ahead
      1. FUTURE LEADERS
      2. MAKING THE IMPOSSIBLE POSSIBLE
      3. CREATIVE SOLUTIONS
      4. MANTRA FOR THE FUTURE: DIEP
      5. EVOLUTION OF BUSINESS
      6. NEXT-GEN OPEN ARTIFICIAL INTELLIGENCE
      7. THE METAVERSE
      8. MAKING SENSE OF IT ALL
      9. THE JOURNEY
      10. DIGITAL EVOLUTION
      11. BUSINESS WITH A PURPOSE
      12. PATHWAYS TO GROWTH: A ROUNDUP
      13. NOTES
  11. Epilogue
    1. LAST WORDS FOR NOW
  12. Appendix/Rajesh Sinha: A Digital Entrepreneur's Journey
  13. About the Website
  14. Index
  15. End User License Agreement

Product information

  • Title: Digital Operating Model
  • Author(s): Rajesh Sinha
  • Release date: August 2022
  • Publisher(s): Wiley
  • ISBN: 9781119826835