STEVE KRUG

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managed to labor happily in near-total obscurity as a highly respected usability consultant until the publication of this book in 2000. He’s spent almost twenty years making software and Web sites easier to use at companies likeApple, Netscape, AOL, Lexus, Excite@Home, and BarnesandNoble.com.

ROGER BLACK

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is an editorial design consultant. Over the past 30 years, he has worked on teams at Rolling Stone, New York, Newsweek, Esquire, Los Angeles Times, MSNBC.com, and Discovery.com. Recently he advised on redesigns for ...

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