August 2005
Beginner
216 pages
4h 25m
English
KEEPING TESTING SIMPLE—SO YOU DO ENOUGH OF IT
Why didn’t we do this sooner?—WHAT EVERYONE SAYS AT SOME POINT DURING THEFIRST USABILITY TEST OF THEIR WEB SITE
About once a month, I get one of these phone calls:

As soon as I hear “launching in two weeks” (or even “two months”) and “usability testing” in the same sentence, I start to get that old fireman-headed-into-the-burning-chemical-factory feeling, because I have a pretty good idea of what’s going on.
If it’s two weeks, then it’s almost certainly a request for a disaster check. The launch is fast approaching and everyone’s getting nervous, and someone ...
Read now
Unlock full access