May 2008
Intermediate to advanced
40 pages
1h 28m
English
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Unified Messaging
Unified Messaging lets users receive voice mail and faxes in their mailboxes, allowing them to access these messages from Outlook, Outlook Web Access, or mobile devices. A user can also dial in via a standard telephone and use voice commands to access his or her e-mail, calendar, contacts, and the company directory. Unified Messaging features require integration with the organization’s on-premises phone system.
Importance Rating. How important is the availability of the Unified Messaging capability to the organization? Record the importance of this functionality in the table below.
Solutions Rating. The list below compares the specific functionalities of each solution:
Standard and Dedicated offerings. Not available.
On-premises ...