Exchange Online—Evaluating Software-plus-Services

Analyze the Results

If one offering’s score is significantly higher than the rest, then this offering obviously best meets the needs of the organization. However, a set of similar scores may indicate that a particular offering does not necessarily better fit the needs of the organization than other offerings. In this case, it may be prudent to focus on the results of the topics that were rated to be most important to the company.

During the course of evaluation, the organization may have also realized that there was a capability that it simply must have, and either on-premises or one of the Exchange Online offerings did not provide it. This also can make the decision fairly obvious.

Note that this analysis only provides a technical assessment ...