Exchange Online—Evaluating Software-plus-Services

Service Continuity

Messaging service continuity is the ability of an organization to continue to send and receive e-mail in the event of a failure of a component of the infrastructure.

Importance Rating. How important is service continuity to the organization? Record the importance of this topic in the rating table below.

Solutions Rating. The list below compares the specific functionalities of each solution:

• Standard and Dedicated offerings. Exchange Online Services design incorporates the following resiliency features:

  • Data protection. Multiple copies of customer data are stored within the data center and also remotely at a separate geographic location.

  • Data center redundancy. Microsoft data centers feature the ability to transfer operations ...