CHAPTER 10Remove Obstacles from the Path

As it relates to a system or machine, efficiency is defined as “achieving maximum productivity with minimum wasted effort or expense.” As it relates to people in the workplace, it’s achieving “maximum results in minimum time,” which is the trademark and tagline of my firm, The Productivity Pro, Inc.

Time is the most costly component of human capital. One employee who works an eight-hour day can be far more efficient and no less productive than another who works a twelve-hour day. What’s the difference between these two? There could be many factors involved: intelligence, training, experience, willingness to work hard, or a penchant to focus. Whatever the case, in terms of efficiency, one person can get ...

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