April 2014
Intermediate to advanced
432 pages
8h 12m
English
Content preview from Facilitator's Guide to Participatory Decision-Making, 3rd Edition
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13
DEALING WITH DIFFICULT DYNAMICS
SUPPORTIVE INTERVENTIONS THAT DON'T MAKE ANYONE WRONG
- Difficult Dynamics Produce Difficult People
- Communication Styles That Bug People
- Supporting Diverse Communication Styles
- Whole Group Interventions for Difficult Communication Styles
- Injunctions Against Thinking in Public
- Developing Supportive Group Norms
- Handling Out-of-Context Distractions
- Using a Check-In to Build Community
- Reducing Deference to a Person-in-Charge
- Strengthening Relationships
- Forming Personal Bonds
- Giving and Receiving Feedback
- Stepping out of the Content and Talking about the Process
- Continuous Improvement of Meetings
DIFFICULT DYNAMICS PRODUCE DIFFICULT PEOPLE
When the objectives of a discussion are straightforward, people can tolerate ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.